When we get it wrong.
How we handle corrections, what counts as one, how fast we respond, and how to send us one.
In plain English
We get things wrong sometimes. When we do, we fix it — and we tell you we fixed it.
- Email corrections@tateesq.com with the URL, the claim you think is wrong, and a source if you have one.
- We acknowledge correction requests within five business days.
- Corrections, updates, clarifications, and retractions all get a dated note at the bottom of the page.
- Typos and copy edits get fixed without a note. We do not silently rewrite article bodies.
- We never change articles because a lender, advertiser, or referral partner asked us to.
Why we have a corrections policy.
High-stakes financial and legal decisions deserve content we are willing to put on the record about.
We write about high-stakes financial and legal decisions. A borrower facing wage garnishment or weighing bankruptcy is not reading our content for entertainment. Getting a fact wrong on a site like this has real consequences for real people.
A correction policy is how we keep ourselves honest. It commits us, in writing, to fix what we get wrong instead of quietly editing the page and hoping nobody noticed.
How to report an error.
Email corrections@tateesq.com with the URL, the claim, and what you think is correct.
Email corrections@tateesq.com with:
- The URL of the page or video
- The specific claim you believe is wrong
- What you think the correct information is
- Where you got the correct information, if you have a source
You don’t need to be a lawyer or a credentialed expert. If something on the site contradicts what your servicer told you, what your tax return shows, or what your court order says — tell us. We would rather hear about it from you than from a borrower who relied on the wrong information.
How fast we respond.
Acknowledgment within five business days. Investigation may take longer for unsettled questions.
We acknowledge correction requests within five business days. The acknowledgment may be a confirmation that we are looking into it; it may be a fix already in place. Either way, you’ll hear from us.
Investigating a correction sometimes takes longer than five business days — especially when it involves an unsettled area of law or requires us to confirm something with an agency or a court. When that happens, we tell you what we are still checking.
What gets a correction note, and what doesn't.
Corrections, updates, clarifications, retractions — defined. Typos and copy edits do not get a note.
Not every change to an article is a correction. We treat them differently:
Corrections are factual fixes — something on the page was wrong when we published it. A wrong statute number. A miscalculated payment. A misstated deadline. A misattributed quote. We mark these with a dated note at the bottom of the page describing what was wrong and what we changed.
Updates reflect changes in the law or facts since publication. The CARES Act extends. The PSLF rules change. A regulation gets finalized. The article was right when published, and the world moved. We update the article and add a dated note at the bottom describing what changed.
Clarifications address language that was unclear or could be misread, even though it wasn’t technically wrong. We rewrite the passage and, if the original wording could have led a reader to act on a wrong understanding, add a dated note explaining the change.
Retractions are rare. They happen when a piece is so fundamentally wrong that fixing it would not be enough — the framing or the conclusion was off. In that case, we replace the article with a brief note explaining that the original was withdrawn, what was wrong, and where to find better information.
Typos and minor copy edits — a missing word, a stray comma, a broken link — we fix without a note. None of these change what the article means.
How corrections look on the page.
When we make a correction or an update that meets the bar above, we add a dated note at the bottom of the article. The note identifies the date of the change and what was changed. We do not silently rewrite article bodies and pretend the previous version never existed.
If a correction or update is significant enough that a reader who already saw the article needs to know — for example, an emailed newsletter that contained the wrong figure — we will note the correction in our next newsletter as well.
AI-assisted content.
We use AI tools to help research and draft some of our content. A human attorney reviews everything we publish. When a piece written with AI assistance turns out to contain an error, the correction process above applies just like it does for anything else. We don’t blame the tool. We are responsible for what we publish, regardless of how it was produced. For more on this, see our AI Policy.
Editorial independence.
We do not change articles, rewrite conclusions, or remove unfavorable analysis because a refinancing lender, a servicer, an advertiser, or a referral partner asked us to. If you ever encounter a correction note that suggests otherwise, please tell us — that would itself be something we would want to correct.
Changes to this policy.
When we update this policy, we change the “Last Updated” date at the top.
How we work, in more detail.
If you want to understand how Tate Esq operates as a publisher, the following pages explain it:
- Editorial Policy — how we decide what to publish
- How We Research — where our facts come from
- AI Policy — how AI fits into our work
- Disclaimers — the limits of what our content can do for you
- Privacy Policy — how we handle your information
- Terms of Service — the rules that govern your use of the site
Changelog
- v2.0 · Comprehensive rewrite. Adds correction taxonomy (corrections / updates / clarifications / retractions), five-business-day SLA, AI-assisted content scope, and editorial independence statement.
- v1.1 · Added the per-article correction-flagging link.